Fab Media Tech will cover your virtual phone numbers or incoming numbers, a simple callrouting solution, or a complicated inbound call centre environment.

With our virtual incoming number solutions, you may increase your capacity to field andhandle calls. Flexible, scalable, and with a variety of solutions that can be adapted to suit anysize company, anywhere in the world, and with self-serve functionality. Inbound virtualNumbering Services help you to better manage your inbound calls, allowing you to deliverbetter customer service and providing your consumers more control when it comes to themcontacting you.

Intelligently route calls to relevant departments so that your consumers enjoy a positive callexperience.

Smart IVR Solution communicates with consumers and intelligently reroutes calls to theappropriate departments.

When they contact your support desk, greet them with a message. Create a custom greetingfor a new or returning caller.

Allows your agents to transfer a Voice call to another department while on the phone. In-CallTransfer aids in the more efficient resolution of client issues.

Sticky agent allows clients to reconnect with the same agent with whom they had a previousinteraction, making it simple for them to continue the conversation.

We provide live call monitoring, which displays all active calls at a given time, allowing youto keep track of and manage your available and busy agents.

• With our virtual business phone number and a variety of unique features, you mayconduct business from the comfort of your own home while still seeming legitimateand professional.
• When you are occupied with other clients, you can select to have incoming customercalls diverted to another team member's phone. Use tools like after-hours call routingand voicemail to make yourself available to your clients even after business hours.
• Our interface allows you to quickly manage and access voice broadcasting initiatives.
• You may make numerous outgoing calls at once using our panel.
• There is a retry system for voice calls that are not finished because the user's phone isbusy, not reachable, or other reasons.

The basic features include limitless VoIP and conference calling, virtual toll-free lines, andcustomizable caller IDs. Without moving to another system, you may use more services likemessaging, faxing, and even HD video online meetings.

Make calls, send text messages, and faxes from any mobile device using your business phonenumber. You can receive business calls using the same automated call routing system thatyou use at work.

In 24 hours or less, you may start utilising your company phone lines. Scale up, scale down,and adjust procedures and preferences in the system to correspond with changes in yourorganisation.

Create an account and begin making calls over the internet. You may setup the virtual phoneservice to operate with your office's network from your account dashboard; adding extensionsdoes not require any wires or other devices. With only a few clicks, you can erase lines.

Our award-winning support services are accessible 24 hours a day, 7 days a week, andinclude staff that can help you set up your phone system. Please contact us for advice,consultations, and technical assistance.

Each month, you will receive a single itemised bill that includes everything you would everneed for business communications, including voice, chat, text, fax, meetings, and more.

Get in touch with us

Learn how to use our flexible voice call service to create safe and personalised virtualnumbers. Any queries, be happy to contact us.